CUSTOMER CARE
Thank you for your purchase. We hope you are happy with your item(s). However, if you are not completely satisfied with your purchase for any reason, you may return it for an EXCHANGE ONLY. Note that all FINAL SALE ITEMS are NOT for return or exchange. Please see below for more information on our return policy.
Have any questions or concerns?
We’re always ready to help!
Call us at
240-604-1027
or send us an email to:
EXCHANGE ONLY
Exchanges accepted only 3 days after delivery is made
FAQ
Do you provide International delivery?
Sorry we do not ship overseas yet
How do I return an item?
To return an item, place it securely in its original packaging and mail your return to the following address:
Josie's Closet
Att: Returns
2200 Canteen Circle
Odenton, MD 21113
Exceptions
For defective or damaged products, please contact us immediately upon receipt via email or phone for an exchange only
Please Note:
* All sales and clearance items are FINAL SALE and cannot be returned or exchanged
*
Return Shipping cost
Customer is fully responsible for all returns shipping charges.
We strongly recommend that you use a track able method to mail your return
Is shipping included?
Yes
What are your delivery options?
We normally ship the next business day after purchase and ship via USPS Priority mail.
or you can order online and pick up your purchase within 1 hour after purchase in Beltsville, Maryland.